Refund policy

At Arthur Eleanor, we want you to feel confident in every purchase. If you are not fully satisfied with your order, you may request a return within 30 days of receiving your item.

Eligibility:
• Item must be unused and in its original packaging.
• Proof of purchase is required.
• Return shipping costs may apply unless the product arrived damaged or defective.

Refunds:
Once your return is received and inspected, we will notify you of the approval status. Approved refunds are issued back to your original payment method.

Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please contact us immediately at support@arthureleanor.com and we will make it right.